Upgrading professional communication technology is entirely inevitable for successful longevity. How do you find the best fit at the best price, and most importantly, with the features your business needs for today – and your future?
The act of passing information back and forth is the lifeline to every business. It doesn’t matter if the revenue generated is from a product or a service, from a single proprietor or a global sales team, communication is a fundamental requirement. Without communication, there is no way for a customer to agree to a transaction resulting in a profit for you.
The theory of communication implies a direct understanding between any of the parties involved. Body language, including a nod or a handshake, aren’t really forms of communication that are binding, and if businesses relied solely on verbal confirmation in agreements, profits would plunge from parties who don’t keep their word.
When you pick up your phone to make a call to a prospect, answer a call from a customer, your greeting communicates a familiarity or a relationship, whether your tone is casual or professional. Your word choice does the same, as does – sometimes – your body language. Have you ever been told you can hear when someone is smiling? It’s because the shape of their mouth transforms and has an impact on word sounds.
Why is all of this important?
A company relies on its business communication system to communicate with customers, and clear communication is the key to successful transactions, for which verbal agreements lead to formal agreements resulting in profit. True, this seems common sense, but the reality is that the psychology and the technology are equally as important in successful business communication as the details of the agreement – and the profit margin.
Cost-cutting efforts are a priority in every business model – but focusing these efforts on your business communication system purchase or upgrade is misplaced, and you might find your business needing to replace the system again much sooner than planned. Investing in a quality business communication system will quickly yield a return surpassing the up-front cost.
What should you consider?
Is your business using an obsolete phone system? Network Essentials wants to help you choose the right strategy for your needs and make sure you have a reliable business communications system.
Did you know you can save money and improve your business’ overall communication capabilities? Compared to traditional PBX phone systems, typically involving a large collection of wires attached to a box on a wall, stored inside a closet. A PBX, or private branch exchange, system switches calls from one line to another to “transfer” the communication to a user – giving us the origins of both “switchboard” and “transfer” in regards to telephone calls!
Traditional “phone rooms”, often called legacy systems, are expensive to maintain and are dependent on an aging infrastructure – landline telephone networks – for communication. When, not if the service fails you, there is a direct impact on your business. The bottom line? No phone service, no communication, no revenue.
Network Essentials can help recommend the most appropriate hosted solution for you. Modern VoIP business communication systems are replacing legacy systems as a more reliable and economical way to communicate. Hosted VoIP and hosted PBX save you money on long distance calls by using the reliability and speed of your Internet connection.
The added advantage of business communications systems like VoIP is the availability of all the features you’ve come to rely on for business communications:
Several features that aren’t standard favorites that we know you’ll love include:
Network Essentials has phones that look the same as your standard desk phone, but looks can be deceiving! What should you look for when looking for a new business communication system? To start, Network Essentials phones come with desktop basics, like:
The not-so-basic features packed magically inside each phone include:
If you’re near Charlotte, a Network Essentials team can come to your office and suggest the best business communication system for your company to make sure you make the best use of your telephone communications.
For example, imagine being able to work from your mobile phone – including its lack of long distance call charges – from anywhere in the world, any time. Like your monthly cell phone bill, your monthly business communication rate stays the same regardless of call volume – and that includes any international calls! Guarantee professional call quality for your customers no matter when – or where – the call takes place. Traveling to Italy on a business trip? Not a problem! In China for a conference? No worries! Need to cover an urgent issue from a beach vacation? You’re covered, and every call has the same clarity on which you can depend.
What’s better is that remote team members enjoy these same benefits. VoIP phones – or any Internet-capable device that can be used as a phone – help teams connect and communicate so dropped calls aren’t an issue.
Network Essentials has business communications systems that are:
Network Essentials doesn’t need to trick you or make you commit to a contract to secure your business. We know why communication is so critical, and why you need to trust that the solution is the right choice for you. Our focus is you and your business, and it’s our privilege to be part of your success. Let us share our expertise and the best advice about what you should look for when looking for a new business communication system.