Network Essentials Outsourced IT in Charlotte and Atlanta

Why Outsourcing IT (Information Technology) with Network Essentials makes Sense

Information Technology has become a vital aspect of doing business today as companies are doing more with less, having remote workers, the explosion of the mobile offices and rapidly changing compliance standards.The training necessary to stay on top of trends and best practices is impossible for a one or two person IT Department to keep up with daily workloads and projects while dedicating time for continuing education.

Information technology outsourcing makes sense, as IT professionals are in big demand in most industries. Network Essentials ensures that we provide a challenging environment for our employees to work in diverse technology environments and project teams.  We have a yearly growth progression that allows our employees to gain all the general technical skill as well as training in customer service and business acumen. We mandate 80 hours min. of continuing education for our employees yearly.

In addition, many functions of IT can be managed more effectively by outsourcing to independent companies instead of using in-house providers as as Network Essentials.. Network Essentials has invested in our processes, systems and tools to ensure that we are able to help companies grow as we grow. We use a state of the art PSA system to manage everything about your business from managing assets to managing service requests and ensuring we are meeting Service Level Agreements (SLA). We use state of the art remote management tools that allow us to monitor and maintain all your equipment, alerting of issues and automatic service ticket generation for issues the system can solve. More importantly, we own all of our tools and do not outsource any of our core services.

Some of the benefits of outsourcing your IT to Network Essentials

• Reducing your risk, by owning all your IT challanages for a Flat monthly fee. Focus on your business while we manage your IT infrastructure
• Trained and certified technical staff with exceptional customer service skills
• All our employees have background checks and drug screening performed annually
• You have access to our entire team of specialists when you need them.
• Our processes are ITIL driven and constantly reviewed so we are providing the best services
• We answer your calls live, 3 rings or less
• Only W-2 employees of Tnessentials, Inc DBA/ Network Essentials have access to your systems.  We do not outsource the core functions of our business.
• We audit all of our interactions with your systems to ensure we comply with all industry best practice standards
• We do all the small stuff... Manage your assets,licensing compliance, backup's, hardware warranties, your A/V perform maintenance on machines, ensure patching is done correctly. These normally get missed by in-house IT and can end up costing your company time and money
• We do the important stuff...Manage your backups and test daily. If there is a disaster, we will be able to recover your business
• We drink our own Kool-aid.  We support the solutions we use internally. Reliability and Availability.
• We document our work and our clients have copies
• No long term agreements.  Our agreements have a 30 day out clause.  We don't lose clients!

 Contact Network Essentials IT Consultants today to talk about outsourcing your IT