IT Services Overview

Hosted Server and Infrastructure

Outsource your Infrastructure

Hosted Server and Infrastructure

Take your server to the cloud and reclaim your office space while eliminating management and hardware expenses.

Everybody has heard of ‘the cloud,’ but many businesses are unaware of the many benefits that cloud hosting can offer small and medium-sized businesses.

 

Virtualize your Desktop

Hosted Desktop


Let Network Essentials host your desktop environments from our datacenter and help take the worry out of your IT.


With Network Essentials Hosted Desktop, your entire office can be virtualized, granting your employees access anywhere to their desktop and applications.  By centralizing your desktop environment, you can access your files and programs from anywhere on virtually any device with a web browser, and the cost of management and support is minimized.

 

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What is EMR/EHR?

medicalrecordsHealthcare practices of all sizes can benefit from Electronic Medical/Health Records, which is a system for storing, organizing, and maintaining patient records.

As for any business, solid practices, organization, and easy-to-use technology can benefit doctor offices, hospitals, and other healthcare facilities.  The digital format greatly simplifies the management of patient records by providing a central point of access to each record and giving you the information you need quickly.  Collaborating between multiple departments and offices and even other healthcare institutions is much easier and faster, improving response times and patient satisfaction.

hosted-exchange

Cloud-Based Email Solutions

Email is absolutely critical to your business.  Our Hosted Email Solution delivers the best in Microsoft Exchange without the hardware requirements and management overhead.

Exchange can give your company many powerful tools. Putting them into action can vastly improve worker productivity and foster better collaboration between coworkers. However, without proper set up, you can run into some serious problems. These issues will cost your company thousands of dollars or more  in wasted productivity and IT support.

247helpdesk

AOWFIT (Always On Worry Free IT) All-You-Can-Eat 24x7 Help Desk Support

For your end-users for just dollars a month per user.

Give your users access to experienced Help Desk support 24x7, and allow them to get their work done faster.  Worry-free IT support empowers your users to resolve technical issues they experience without billing your organization more.

Why Outsourcing IT (Information Technology) with Network Essentials makes Sense

Information Technology has become a vital aspect of doing business today as companies are doing more with less, having remote workers, the explosion of the mobile offices and rapidly changingit outsourcing_charlotte compliance standards.The training necessary to stay on top of trends and best practices is impossible for a one or two person IT Department to keep up with daily workloads and projects while dedicating time for continuing education.

Information technology outsourcing makes sense, as IT professionals are in big demand in most industries. Network Essentials ensures that we provide a challenging environment for our employees to work in diverse technology environments and project teams.  We have a yearly growth progression that allows our employees to gain all the general technical skill as well as training in customer service and business acumen. We mandate 80 hours min. of continuing education for our employees yearly.

In addition, many functions of IT can be managed more effectively by outsourcing to independent companies instead of using in-house providers as as Network Essentials.. Network Essentials has invested in our processes, systems and tools to ensure that we are able to help companies grow as we grow. We use a state of the art PSA system to manage everything about your business from managing assets to managing service requests and ensuring we are meeting Service Level Agreements (SLA). We use state of the art remote management tools that allow us to monitor and maintain all your equipment, alerting of issues and automatic service ticket generation for issues the system can solve. More importantly, we own all of our tools and do not outsource any of our core services.

Some of the benefits of outsourcing your IT to Network Essentials

  • Reducing your risk, by owning all your IT challanages for a Flat monthly fee. Focus on your business while we manage your IT infrastructure
  • Trained and certified technical staffoutsource IT Charlotte with exceptional customer service skills
  • All our employees have background checks and drug screening performed annually
  • You have access to our entire team of specialists when you need them.
  • Our processes are ITIL driven and constantly reviewed so we are providing the best services
  • We answer your calls live, 3 rings or less
  • Only W-2 employees of Tnessentials, Inc DBA/ Network Essentials have access to your systems.  We do not outsource the core functions of our business.
  • We audit all of our interactions with your systems to ensure we comply with all industry best practice standards
  • We do all the small stuff... Manage your assets,licensing compliance, backup's, hardware warranties, your A/V perform maintenance on machines, ensure patching is done correctly. These normally get missed by in-house IT and can end up costing your company time and money
  • We do the important stuff...Manage your backups and test daily. If there is a disaster, we will be able to recover your business
  • We drink our own Kool-aid.  We support the solutions we use internally. Reliability and Availability.
  • We document our work and our clients have copies
  • No long term agreements.  Our agreements have a 30 day out clause.  We don't lose clients!

 

 Contact Network Essentials IT Consultants today to talk about outsourcing your IT

 

Network Essentials based in Charlotte, NC Specializes in Fortinet Firewall installation and Fortinet Security Solutionsfortinet

Network Essentials specializes in Firewall installation, Network Security and management including Fortinet products such as Forigate, FortiManager and FortiAnalyzer.

Network Essentials IT Consultants are trained in the following Fortinet Products

  • FortiGate® Network Security Platforms and Appliances
  • FortiManager Centralized Management
  • FortiAnalyzer Centralized Reporting
  • FortiClient™ Endpoint Security Suite
  • FortiMail™ Messaging Security Appliances

Contact Network Essentials IT Consultant Security specialists to discuss your security needs

 

cloud it

Cloud IT Solutions - Welcome to the Cloud

Cloud IT is the future of small and medium business technology management that greatly reduces the cost of setup and  IT management overhead, letting you focus on your business and not your IT.

Imagine being able to expand your company's capabilities without needing to purchase expensive hardware or worry about running and maintaining it in your office.  With the cloud, it is possible to get the benefits of a secure, expertly managed data center without the costs required to purchase and run your own equipment.

Firewall Installationand Network Security in Atlanta, GA and in the entire Southeast is one the major specializations of Network Essentials. firewall

Firewall Installation is one of the first steps in protecting sensitive private information from un-authorized access. A firewall should be placed between your Internet connection and your private computer and network equipment. Firewall features vary amongst the major firewall systems.  Network Essentials supports Enterprise class firewalls like Fortinet, Juniper, Sonicwall, Checkpoint, Palo Alto, and Cisco.  All Enterprise class firewall systems are able to monitor traffic coming in from and going out to the Internet, filtering traffic based on a variety of methods. Access rules are then created to allow or deny access to secure the private network resources. System functionality, monitoring and alerting may be handled different by each vendor.  Consulting with Network Essentials trained Security Experts will help you determine the level of needed security to protect your company while still allowing employees to work efficiently.

Some of the typical firewall considerations during the discovery, design, implementing and maintenance and on-going management process include:

  • Determining the resources that are going to be protected, and what access level is required
  • The acceptable level of risk and operation of the firewall are considered
  • What needs to be monitored and / or audited
  • Are there compliance regulations that need to be followed
  • Will resources need to be accessed from outside the workplace for example from a home or remote office

Establishing a checklist through a through needs analysis and risk assessment is our first step to identify the best approach to help to secure your assets.

Using the resources of a firm that specializes in firewall solutions, such as Network Essentials, provides additional assurance that the company will achieve its goals and objectives. Network Essentials security professionals have real world experience and certifications for most Enterprise Class firewall systems such as Fortinet, Sonicwall, Juniper, Checkpoint, Palo Alto and Cisco.

Contact Network Essentials IT Security Consultants to discuss your Firewall installation or Network security needs

Firewall do have limitations Click here to read more 

Network Essentials is a Citrix Systems Partner and specializes in Private Cloud based Citrix installation as well as VDI-in-a-Box installation in Charlotte and Atlanta. 

Virtual Desktops for Less. Access Your Office from AnywhereVDI in a box

Businesses of all sizes,  small, mid-size and large are all looking to leverage the benefits in desktop virtualization (VDI).  Simple IT organizations face tight resources, budget constraints and the lack of qualified technical resources.  Network Essentials IT Consultants and Citrix VDI-in-a-Box addresses this need with a robust yet cost effective soltution.

VDI-in-a-Box is an easy, affordable, all-in-one desktop virtualization solution that makes the benefits of desktop virtualization available to every business. VDI-in-a-Box provides built-in high-availability and eliminates over 60 percent of traditional VDI infrastructure—including management servers and shared storage (SANs) – by creating a grid of off-the-shelf servers using local storage. The solution enables Windows® administrators to rapidly deliver centrally-managed virtual desktops to any user, on any device with the same rich high-definition end-user experience as our enterprise class XenDesktop —all for less than the cost of PCs. With VDI-in-a-Box, you can give your workers the freedom to work from anywhere while instantly lowering costs and improving security.

Desktop Virtualization (VDI)

  • Reduce your PC-refresh budget by deploying VDI Virtual desktops
  • Streamline IT Systems Management
  • Cut Desktop and energy costs by deploying thin-client technology which consume much less power and extend the refresh cycle
  • Work anywhere on practically any device (Windows PC's, Macs, and smartphones and tablets like Apple's iPhone/iPad, Android and Blackberry/RIM devices using Citrix Receiver
  • Customized desktops personalized for each user
  • Reduce costly downtime

Contact Network Essentials IT Consultants to discuss your VDI needs

 

Firewall Installation and Network Security in Charlotte, NC is one the major specializations of Network Essentials. firewall

Firewall Installation is one of the first steps in protecting sensitive private information from un-authorized access. A firewall should be placed between your Internet connection and your private computer and network equipment. Firewall features vary amongst the major firewall systems.  Network Essentials supports Enterprise class firewalls like Fortinet, Juniper, Sonicwall, Checkpoint, Palo Alto, and Cisco.  All Enterprise class firewall systems are able to monitor traffic coming in from and going out to the Internet, filtering traffic based on a variety of methods. Access rules are then created to allow or deny access to secure the private network resources. System functionality, monitoring and alerting may be handled different by each vendor.  Consulting with Network Essentials trained Security Experts will help you determine the level of needed security to protect your company while still allowing employees to work efficiently.

Some of the typical firewall considerations during the discovery, design, implementing and maintenance and on-going management process include:

  • Determining the resources that are going to be protected, and what access level is required
  • The acceptable level of risk and operation of the firewall are considered
  • What needs to be monitored and / or audited
  • Are there compliance regulations that need to be followed
  • Will resources need to be accessed from outside the workplace for example from a home or remote office

Establishing a checklist through a through needs analysis and risk assessment is our first step to identify the best approach to help to secure your assets.

Auditing Network Security and Firewall installation is another service we offer.

Using the resources of a firm that specializes in firewall solutions, such as Network Essentials, provides additional assurance that the company will achieve its goals and objectives. Network Essentials security professionals have real world experience and certifications for most Enterprise Class firewall systems such as Fortinet, Sonicwall, Juniper, Checkpoint, Palo Alto and Cisco.

Contact Network Essentials IT Security Consultants to discuss your Firewall installation or Network security needs

Firewall do have limitations Click here to read more 

Network Essentials IT Consultants are Apple Certified for iPad / iPhone Mobility and have experience incorporating and securing mobile devices into small and large corporate environments. ipad android blackberry

The ability to connect to Corporate Technology Assets anytime and from anywhere has created the proliferation of mobile devices like iPhones, iPads, Andriod Tablets into almost every business. It has also forced businesses to look for ways to incorporate them into their day to day operations and use them as a tool to increase employee productivity and morale.  At the same time, the BYOD movement has created a challenge for IT staff  to secure and provide support for these mobile devices. Further clouding the use of mobile devices are the numerous compliance standards like HIPAA, SOX, FISMA and PCI DSS.

Network Essentials IT Consultants can help your organization with strategic consulting services around the use, security and management of mobile devices. Connecting and aligning Senior Management, Operations, Sales and IT for more effective use of Mobile Technology.

  • Strategic Planning for the use of Mobile Devices within Businesses
  • Acceptable Use Policy Creation
  • Critical Corporate Data Protection Guidelines
  • Mobile Policies for Configuration and Device Management
  • Suggested Mobility Productivity Applications
  • Mobile Device Management / Asset Management
  • Mobile Device Application roll outs
  • Mobile Device Training

Why Should You Engage Network Essentials IT Consultants?

  • We are Apple Trained and Certified Mobility and Security Specialists
  • Broad and Deep Enterprise IT Proficiency
  • Customer Service Focused
  • Relative Experience with System Security and Secure Data Handling
  • Fixed Fee Service and Projects
  • Thoughtful, Useful and Objective Advice
  • One-Stop Mobility and IT Solutions

Contact Network Essentials IT Consultants to discuss you Mobility needs

 

Network Essentials IT Outsourcing team specializes in Server Management including Support All Microsoft Server Operating Systems, Apple Servers and flavors of Linux.

Server management includes Server maintenance, which is the process of keeping your server running so that network resources remain available and data integrity is maintained.  Proper maintenance of a server should be done by a network Administrator as it involves installing service packs and security updates and other preventive maintenance routines that if not done properly, can cause total or partial system failure.Apple windows linux Server Management Charlotte NC

 Other aspects of server Managment include real-time checking server logs, managing users / Active Directory pruning, managing disk space, folder permissions, backup, security and much more.

 

  • Windows
  • Citrix
  • Apple Server
  • Linux Server

 

 

 

 

http://www.tneus.com/contact-us.html

 

Hosted Exchange Server, two main options  hosted exchange server

Microsoft Exchange Server is the most widely deployed e-mail servers used in business and have continuously from the first release to the current version Microsoft Exchange Server 2010. The proliferation of Hosting companies, Data Centers and Co-location facilities has increase access to these resources for many small businesses.  The two main solutions for Hosted Exchange server; public Hosted Exchange and private Hosted Exchange server which the differences will be explained next.

 Public Hosted Exchange - is a large exchange server implementation that hosts multiple companies in one database.  The main advantage of this type of configuration is that is is very cost effective and widely available, giving all of the best features of Microsoft Exchange server for $9 -$25 per user per month. This implementation comes without the cost of owning and maintaining the equipment and purchasing licensing. 

The main drawback to public hosted Exchange server is the fact that your email resides on the same server as other companies.  This becomes a major issue if you ever want to move your service to another provider or bring it in house. Additionally, recovery can take much longer as there is limited ability to move your company email into its own Exchange Storage group.  This form of Hosted Exchange may also have problems meeting compliance regulations.

As a Small to midsized IT Solution provider we lose a lot of control over email using this method.  Once we verify the email has left the machine there is little we can do to troubleshoot other than getting on the phone and hoping to be able to get someone on the other end to create a support ticket.

Private Hosted Exchange is an Exchange Server that is hosted at a data center or Co-Location facility on either dedicated physical or shared infrastructure hardware. Using shared infrastructure in this environment meets compliance regulations because while the resources are shared, they are secured and run in a single instance where your company is on its own dedicated server instance.  The benefit of clustering host servers and redundant SAN back-ends offers Highly Available configuration while hosting in a data center offers the reliability of clean consistent power, cooling and redundant Internet connections. Additionally, the ability to purchase licensing on a monthly as used model offers benefits of Operating expense vs. Capital expenditure.

The main drawback of Private hosted Exchange is cost.  There isn't the cost savings of thousands of users sharing the cost of the hardware and hosting.

The control perspective from a  Small to midsized IT Solution provider in this senario, we gain total control over email using this method with the ability to follow messaging all the way through the creation to delivery.  Network Essentials also has a N+1 Highly available Network / Server infrastructure with the ability to add multiple site redundancy.

Contact Network Essentials to talk about your e-mail needs

 

COLOCATION HOSTING DATA CENTER Hosting servers and even desktops has become increasingly popular. Colocation facilities, commonly referred to as server hotels, are designed to keep your equipment running – all the time, and dependably. Bandwidth diversity, backup power generators and cooling are just some of the features that make colocation facilities ideal for hardware. Network Essentials has hosting space available in a state-of-the-art colocation center. We can host your machines or securely provision space in our N+1 designed systems and provide access just like it was your own without the expense of refreshing every few years.TNEdatacenter

Network Essentials Data Center Services Offered 

  • Server Colocation - You provide the server, Network Essentials provides space, security, power, engineering labor and Internet
  • Managed Security - Our Engineers - 3rd Party Audited
  • Our Hardware, Hardware as a Service (HAAS) Managed Hardware no long term contracts
  • Monitored 24x7x365 - 99.999% uptime since 2008
  • Georgraphically diverse Data Centers - NC,MD, NY/NJ, NV and MN

 Some Benefits of Server Colocation 

  • Mulitple Fibre Optic feeds to self heal service delivery and prevent service loss from damaged fiber optics
  • Conditioned Clean power Power delivered to systems minimizing power spike issues
  • Backup power, battery and power generator supplied
  • Redundant cooling systems to keep electronics at optimal operating temperatures
  • Security including gated perimeter, Video survellience, biometrics, alarms and physical keys needed for access
  • Monitored 24x7x365

  Benefits of using Network Essentials Cloud Services 

  • High Availability, N+1 Design without the huge upfront capital expense
  • Fully Managed by Certified Engineers24x7 Proactive Technical Support
  • Flexibility of Microsoft and Citrix SPLA licensing models. Pay for what you need.
  • New Service available in hours not weeks
  • Easy to setup and get connected

 

Contact Network Essentials to discuss your Hosting Needs

 

 

AOWFIT (Always On Worry Free IT) Proactive Maintenance Plan

Proactive Managed IT Services Plan

Reduce downtime, increase profitability, and make your technology work for you.

AOWFIT (Always On Worry Free IT) is dedicated to keeping your technology investment up and running smoothly so you can focus on your business.  You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Change the way you think about IT with AOWFIT (Always On Worry Free IT).

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Serving Charlotte and Atlanta for 10 years

Network Essentials was incorporated April 18, 2002. A Special Thank You to all of our clients (many of our first clients are still with us today) and staff members that have helped make Network Essentials sucessful and a fun place to call home!

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Learn more about what Network Essentials can do for your business.

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Call us today    877.381.5739

1515 Mockingbird Lane
Suite #1060
Charlotte, North Carolina 28209

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