Network Essentials Company Mission:  Create Raving Clients!

We do this by consistently exceeding expectations, installing highly available systems, staffing the best trained engineers, using the best support tools available, partnering with “Best in Breed” vendors, working with other local service providers to enhance our service offerings and embracing change.

About us

Network Essentials was started in 2001 and Tnessentials incorporated in 2002. We are licensed and insured in North Carolina D/B/A The Network Essentials. We are a Microsoft Gold Partner.  Our corporate office is located in SouthPark at 1515 Mockingbird Lane, Charlotte, NC 28209

What we do

We design, install and maintain computer networks based on Microsoft technologies for small businesses in the greater Charlotte, NC metro area. Network Essentials is a premier Managed Service provider. We offer a wide range of services that are designed to custom fit the needs of your business, whether replacing the need for dedicated IT support, to augment your current staff, or to provide service when you need it.

Examples of the clients we service

• Financial services
• Legal
• Health Care
• Logistics
• Retail
• Manufacturing
• Construction
• Real Estate
• Other IT Companies

About our Experience

Our network engineers all have extensive industry experience and are Microsoft, Linux, Citrix, Sonicwall, Trixbox / Fonality and Cisco certified.Our MCSE/MCTS/ MCITP certified engineers are all experienced in the latest technologies including VPN, Router/Firewall configuration, Internet connectivity, wireless networking and computer system security. You can depend on us for all your Managed Services & Information Technology needs.

We use and recommend products & services from the following providers: Dell, Equallogic, SonicWall, HP Procurve, Xerox, IBM System X/ Lenovo as our main Hardware providers. Avaya, Trixbox / Asterisk Based Phone Systems integrated with Office Communication Server 2007 from Microsoft for Unified Communications, Microsoft, Citrix, RedHat / CentOS Linux, and VMWare for system and operating systems.

We incorporate a “state of the art” Help desk and Managed Services systems to provide the best proactive support available including 24×7 staffed Network Operations Center (NOC). We DO NOT outsource our NOC services to another company (as is becoming the trend to outsource overseas).  We have invested in the best systems available to ensure our clients systems are maintained,  Highly Available and monitored 24×7x365.

We are a Microsoft Gold Partner, Member of the HTG and Connectwise Network, an accredited business with the Better Business Bureau of the Southern Piedmont (A+ Rating), Charlotte Mecklenburg Chamber of Commerce and a member ofRotary International.

HTG, Heartland Technology Group is a peer group of Technology Service Providers to ensure that our business is a well run and profitable business. Not only does this ensure that our company practices “Best in Breed” Methodologies, stays ahead of the rapidly changing industry, discovering new and innovative ideas and solutions to help our clients bottom line, but it also gives us 11 board of directors who we are directly accountable to in many ways like shareholders.  and 300 partner companies all with the same business philosophy…Doing the job right.

Connectwise Network: Group of over 2000 + Service providers worldwide.  We are able to provide “Boots on the ground” service all over the USA and most places worldwide.

Working with other local service providers

We are constantly looking for ways to grow our business and welcome the opportunity to partner with other local service providers who are looking to do the same. We welcome the opportunity to get to know our friendly competitors and always interested in working together on mutually beneficial projects.